Frequently Asked Questions
Everything you need to know about your Saint and Sofia experience.
Where does Saint and Sofia ship from?
We ship all orders from our distribution centers in London, UK, and the European Union to ensure fast and efficient delivery to our global community.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached for a full refund.
How do I care for my Saint and Sofia garments?
Each piece comes with specific care instructions on the internal label. Generally, we recommend washing at 30 degrees and air drying to maintain the fabric quality and promote sustainability.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout based on your location.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can follow your parcel's journey.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.