Returns & Exchanges

At Saint and Sofia, we want you to love your purchase; if you are not completely satisfied, you can return or exchange any item within 28 days of delivery. All returned items must be in their original, unworn condition with all tags and sustainable packaging intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Choose Your Method

  Select your preferred return method, whether it is a convenient carrier drop-off or a scheduled home collection service.

• 3.
  Package and Label

  Securely pack your items in the original eco-friendly packaging and attach the prepaid shipping label provided by our portal.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.